Jim suffered from schizophrenia for years, taking his medication sporadically and enduring numerous hospitalizations. He was arrested for assault and during 2 1/2 years in custody repeatedly revolved between a state psychiatric center and jail. When an attorney from the Legal Aid Society referred him to CASES' Nathaniel ACT program, he was homeless and in need of treatment.

Once enrolled in the program, Jim moved into a CASES transitional apartment while the ACT team helped him fill out applications for several housing programs and escorted him to interviews. A CASES social worker underscores that "housing is important for mental health clients in supporting recovery and community integration. CASES doesn't have the capacity to provide long-term housing to all clients who need it, which is why our partnerships with Supportive Housing providers are so critical."

Eventually, Jim was housed at Geel Community Services, where he became a model tenant, twice earning the distinction of "Client of the Month." In selecting participants for the award, Geel looks for clients who demonstrate medication compliance, regularly attend program sessions and excel at daily living skills such as hygiene, chores and budgeting. Jim's counselor at Geel noted, "He's easy to work with, gets along well with all of the residents and is very motivated and independent. He is high-functioning and is focused on finding a job. He knows what he wants." When asked how CASES staff made a difference in his life, Jim reflected, "They put me on the right track."